Confluent Health has named Scott Farnsworth as chief information officer (CIO) and John Lacy as chief people officer (CPO). These additions are meant to strengthen the company’s executive team as it continues to provide musculoskeletal care delivery nationwide.

“As demand for high-quality musculoskeletal care grows across the country, we remain committed to building a national platform that delivers the best possible experience for both our patients and our employees,” Confluent Health CEO Dr. Kristi Henderson said. “To do that, we must continually evolve—reimagining how we work, scaling smart technology and creating workplaces where clinicians and staff can thrive. Scott and John bring the expertise and vision to help us do just that. Scott understands how to align technology with clinical realities, and John has a proven track record of fostering people-first cultures. Together, they will help power our next chapter of growth and innovation.”

As CIO, Farnsworth will spearhead technology and innovation, reinforcing Confluent Health’s mission as a tech-forward healthcare provider. With more than 20 years of experience spanning engineering, technology, and frontline clinical care as an ICU nurse, Farnsworth offers a rare perspective that bridges technical acumen with patient-centered insight. He has held senior IT leadership roles at Visor Health, CareAbout Health, Humana, and Kindred Healthcare, where he became known for developing practical, people-focused technology solutions that simplify clinician workflows and improve patient outcomes. At Confluent Health, all IT and project management functions will align under Farnsworth’s leadership.

“Technology in healthcare should do more than connect systems,” Farnsworth said. “It should empower clinicians and improve the patient experience. Confluent Health’s commitment to innovative, accessible musculoskeletal care aligns perfectly with my belief in practical, people-centered solutions, and I look forward to advancing that mission.”

With more than 25 years of HR leadership in healthcare, Lacy has a proven track record in recruitment, retention, employee engagement, and building collaborative, high-performance cultures. He has held leadership roles at Methodist Health System, Baptist Memorial, Baylor Scott & White, and Walmart’s healthcare division. Most recently, Lacy was CHRO at AmeriVet Veterinarian Partners, one of the largest U.S. veterinary groups. His leadership has helped organizations earn repeated recognition as “Best Places to Work” by The Business Journals, Glassdoor, the Great Place to Work Institute and the Fortune 100. He also brings to his position extensive expertise in human resources technology, business intelligence and service team optimization. At Confluent Health, all human resources functions will align under his leadership.

“The best care starts with the best people, and Confluent Health has built a culture where clinicians and staff are valued, supported and inspired,” Lacy stated. “I am excited to build on that foundation and help strengthen our position as a national leader not just in musculoskeletal care, but in workplace culture across healthcare.”

Confluent Health, a nationwide network of physical and occupational therapy companies, is a musculoskeletal solutions provider. The firm strives to deliver better patient outcomes, reduce care costs, improve workplace wellness, provide best-in-class education services, help prevent injuries, and play a crucial role in shaping industry best practices.